Terms & Conditions

Terms & Conditions


1.   Agreement between the User ("User", "you") and Banjaracamps & Retreats Pvt Ltd ("Banjaracamps & Retreats", "we", "us"). Banjaracamps & Retreats, www.banjaracamps.com are trading names of Banjaracamps & Retreats Pvt Ltd with registered office at A26, Nangal Devat, Behind Spinal Injuries Hospital, Vasant Kunj, New Delhi- 110070. Please read these terms and conditions of use ("Terms and Conditions") before using the banjaracamps.com ("Site"). You consent to these Terms and Conditions when you use this Site, without qualification. If you disagree with any part of the Terms and Conditions, you may not use this Site in any way. In the case of any violation of these Terms and Conditions, Banjaracamps & Retreats, reserve the right to seek all remedies available by law and in equity for such violations.

2.   We are a Company registered in India. Our business and the services we offer are governed by the applicable laws of India. No warranties and/or representations of any kind, express or implied, are given as to the compliance of the information shown on this Site, the services offered by or on behalf of us, any information relating to such services and our business in any respect with any laws of any other country which do not, in any event, affect or apply to the same.

3.  Site User Obligations
You agree to be bound by the following obligations, including without limitation:

      a.You accept financial responsibility for all transactions made under your name or account

      b.You must be 18 years of age or over and have legal capacity.

      c.You warrant that all information you provide about yourself or anyone else shall be true and accurate.

      d.The Site must not be used for speculative, false or fraudulent bookings.

      e.The transmission of threatening, defamatory, pornographic, political, or racist material or any material that is otherwise unlawful is expressly prohibited.

      f. The Site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed or reproduced in any way by you, except that one copy of the information contained within the Site may be made for personal, non-commercial use.

4.  For persons who are resident in the India, the applicable booking and purchase conditions are those which appear on the relevant product pages and you must read these before confirming your booking or purchase. Residents of other countries must identify themselves as such at the time of booking or purchase and ascertain whether the booking or purchase will be accepted from their country of residence and the conditions applicable to their booking or purchase. All bookings and purchases are also subject to the general information appearing in our current On-line brochure and product descriptions. We recommend you print a copy of our applicable booking conditions and this additional information together with all other relevant details relating to your chosen holiday or travel arrangements prior to making a booking with us.

5.  Booking and purchase conditions contain limitations and exclusions of liability to any person(s) who books and/or takes any of the holidays and/or travel arrangements advertised on this Site. Cancellation and amendment charges are payable if a booking or other purchase is cancelled or amended after it has been confirmed.




100% advance payment to confirm booking.



Minimum                                                                                            : 20% of full amount.

Less than two weeks of arrival date (or tour start date)            : 50% of full amount.

Less than one week of arrival date (or tour start date)               : Full amount.


PLEASE NOTE: In case the booked camp / retreat is inaccessible due to natural calamities like floods, landslides… we will try to put you up at another Banjara Camp / Retreat; subject to your convenience & availability. Else, we will issue a transferable voucher for the FULL amount, which can be utilized at any of our camp/retreats till December 2020.



  1. ONLINE TRANSFER into our current accounts in Axis Bank, HDFC Bank or Standard Chartered Bank
  2. DIRECT CHEQUE DEPOSIT into our current accounts in Axis Bank, HDFC Bank or Standard Chartered Bank at any branch/ ATM in India
  3. DIRECT CASH DEPOSIT, into our current account at any branch in India
  4. By CASH or CHEQUE handed over personally (or by your rep) AT OUR DELHI OFFICE
  5. OUTSTATION CHEQUE payments are acceptable only if they are delivered (or we get a scan of the bank deposit slip) at least 4 working days before the payment due date.
  6. OUTSTATION PAYMENTS by a Payable at Delhi DD sent to our Delhi Office by courier/post. 


IMP: CHEQUE / DD to be made in favour of “Banjara Camps & Retreats Pvt. Ltd.”

6.  Access to this Site is conditional on your agreement that all information contained in it and all matters which arise between you and us will be governed by Indian law. Access is further conditional on your agreement that any dispute or matter which arises between you and us will be dealt with exclusively by the Courts of Mumbai. Banjaracamps & Retreats reserves the right to deny access to the Site at any time without notice.

7.  No warranties, promises and/or representations of any kind, express or implied, are given as to the accuracy of any of the information contained on this Site or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential or other) which may arise as a result, directly or indirectly, from the use of any of the information or material contained in this Site and/or use of or access to any other information or material via web links from this site or any inability to access or use this Site. These exclusions of liability apply only to the extent permitted by law and, except for information or material accessed via Sites or supplied by an identified Third Party, where consistent with our applicable booking conditions. If any of these exclusions, in whole or part, is found to be unlawful, void or for any other reason unenforceable, that exclusion or part of the exclusion shall be deemed severable and shall not affect the validity or enforceability of the other exclusion(s) or part(s) of the exclusion(s) in question.

8.  Banjaracamps & Retreats may change any aspect of the Site or its content, including the availability of any suppliers, features, information, database or content.

9.  Without prejudice to the foregoing provisions, we are entitled to the benefit of any applicable exclusions and/or limitations of liability permitted by the laws of any country found to be applicable to the information shown on this Site and/or any services offered by us or on our behalf.

10. The information and/or prices shown on this Site are updated from time to time and therefore may have changed by the time you come to book your holiday or travel arrangements. Whilst every effort is made to ensure the accuracy of all such information and prices, regrettably errors do occasionally occur. You must therefore ensure you check all details of your chosen holiday or travel arrangements (including the price) at the time of booking.

11. The prices and discounts shown on this site are applicable to banjaracammps.com and may vary from those at our retail shops and direct business channels.

12.  The carriage of passengers and their baggage is subject to provisions of the Warsaw convention (as amended if applicable) national legislation and the carriers conditions of carriage.

13.  The copyright in the material contained on this site belongs to its Licensors or us. The material may only be used for your own personal use for non-commercial purposes.

14.  Please note that airlines have their own rules and regulations with regard to e-ticketing. We cannot be held responsible for non-compliance with these regulations and strongly recommend that you check these details with your airline in advance of travel.

15.  Online bookings
Banjaracamps & Retreats has made this facility available to you as a value-added service. Using this service, you can make your online booking/booking request for booking various services offered by Banjaracamps & Retreats. Your booking request will be processed for confirmation of prices and availability of services requested by you. Only on confirmation to you about the prices and availability, Banjaracamps & Retreats will be bound to provide you the requested services subject however to you making full payment and complying with the relevant terms and conditions. Any correspondence with, you prior to Banjaracamps & Retreats aforesaid confirmation, will not be treated as any acceptance of your request.

a) The online booking of the products and services made available through this website is subject to availability and solely at the discretion of Banjaracamps & Retreats and/or its respective suppliers. Please ensure that all information given by you while booking is correct. For security reasons and to be able to advice you of any developments affecting your travel we need to be able to contact you by telephone and email and to have your correct address on record. If any or all of these contact details are not correctly given by you, we reserve the right to cancel the transaction at your risk and cost.

b) For online hotel booking, you undertake to share a scanned copy of your passport and a signed copy of the foreign exchange application (available in the hotel confirmation email) to enable confirmation of the hotel booking in line with RBI Regulations.The right to access and transact on the web site is reserved as is the right to use any particular credit card on the site for payment purposes.

c) For online booking of holidays, Rate of Exchange at the time of making payment would apply. Rates are subject to availability of hotels and land services. Surcharges may be applicable during holidays, festivals and special events. Terms and Conditions apply.

16.  The Site is provided on an 'as is' and 'as available' basis. We do not accept any liability in respect of your ability to access or use the site at any time or for any interruption in that access or use or for any failure to complete any transaction. We do not warrant that the Site is free from computer viruses or other properties that may cause loss or damage.

17.  We reserve the copyright and all proprietary rights in the Site and all content. The material contained within the Site is the property of Banjaracamps & Retreats Pvt Ltd or its affiliates unless identified as belonging to third parties. The name Banjaracamps & Retreats and any other marks, logos and graphics of Banjaracamps & Retreats displayed on the Site are registered trademarks of Banjaracamps & Retreats Pvt Ltd or its affiliates. Other company and product or service names displayed on the Site may be the trademarks of their respective owners. You are not granted any right or license to use any trademarks.

Access to any information on this Web Site is conditional on your acceptance of the Terms and Conditions. All bookings and purchases are subject to availability and e-mail (or written) confirmation by the relevant principal. Booking conditions apply to individual travel arrangements and products and must be read in addition to these terms and conditions. Booking conditions can be found in the individual travel and product descriptions. Banjaracamps & Retreats reserves the right to change or update the Terms and Conditions from time to time without prior notice to Users. The current version of the Terms and Conditions will be displayed within the Site from the date on which any changes come into effect. Continued use of the Site following any changes to the Terms and Conditions shall constitute your acceptance of such changes.